Terms & Pricing
Grapple Advice
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Grapple Negotiate
We send emails to the other side for you as your legal representative; this has a lot more impact.
Any replies which come back, we output this to you and automatically draft your next email for you.
The price is simply a success fee of 15% of any settlement, no win no fee. The success fee will continue to apply until case conclusion.
This means that if you don't get any financial settlement, you don't pay anything at all.
Grapple Law will not stop representing you until you either settled the case or concluded a court hearing.
Grapple Law must not be put onto the court or tribunal record - clients will formally represent themselves, and Grapple Law will deal with correspondence and documentation.
Grapple Law does not conduct litigation and should not be used for correspondence with courts or tribunals.
Personal use only
Grapple Law is strictly not for companies, corporations, lawyers or legal advisors using it on behalf of their clients. Such use will be treated as a breach of contract and unethical behaviour.
Right to decline or discontinue service
Grapple Law may decline to take on a case or may discontinue support on a case at any time and for any reason, at our absolute discretion.
Areas of law
Grapple Law will provide you with legal advice and law firm representation on your case.
The areas of law include employment law, claims against insurance companies, claims against airlines, and any legal claims where you have been treated badly by rogue companies and corporations.
Areas of law we don't do include criminal law and personal injury law.
Time limits
Time limits are very strict for legal cases, and it is your responsibility to make sure that you submit a Claim before your time limit expires, even if you are in the middle of a negotiation.
If you miss your time limit, any Claim that you make will not be allowed to proceed, and you will get no financial settlement.
Time limits are short in employment tribunal claims (normally 3 months less 1 day from the act complained of).
Time limits are much better in most civil claims, like money owed etc, which are not in Employment Tribunals. They are normally 6 years.
Grapple vs Human lawyer legal representation
Grapple Law is an automated AI, and does not have human lawyers.
The use of this service is at your own risk, as AI does make mistakes (so do human lawyers).
Grapple Law is designed to be cheaper and faster than a human lawyer.
Complaints
If you wish to make a formal complaint about the Grapple service, you can do by emailing [email protected], or you can raise it in your chat and we will see it.
Regulation
Grapple Law is a new type of law firm, powered by AI, not people.
As such, it is not regulated by the Solicitors Regulation Authority, does not have professional indemnity insurance, and does not report to the Legal Ombudsman.
Neither is it regulated by the FCA.
We believe that this is better for the regulators (because they are designed to regulate human lawyers, not AI's) and better for clients too, because it is faster, more efficient, and more affordable.
Confidentiality & your data
Grapple Law keeps all your data confidential and does not share it with anyone.
We do use third-party software like Microsoft Office or Google to work on your matter. The organisations who own such software have their own terms of use regarding the confidentiality of your data.
We also use AI software, and the owners of that have their own terms of use about confidentiality.
These big tech companies all say in their terms and conditions that they will not use your data for training their models or any other purposes, and we hope that they are being genuine.
We will never sell or give your data to any third party. We may contact you directly ourselves to ask for your feedback about our services, or to update you on new developments. If you do not wish to be contacted for these reasons, please email us to opt out.
Feedback
We would value your feedback, please send us your thoughts on [email protected]
Reviews
If you'd like to check out our reviews online you can see them here they are nearly all 5 star.
